Shipping policy
SHIPPING POLICY
At STUMPBUSTERS GROUP LTD, we aim to dispatch and deliver your kitchen and home essentials safely and efficiently. Please review our detailed shipping policy below.
1. Shipping Rates & Tiers
We offer simple, transparent, and affordable shipping options for all our customers:
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Orders $10.00 USD and above: FREE SHIPPING on all items globally!
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Orders under $10.00 USD: Standard Shipping flat rate of $5.99 USD.
2. Order Processing & Handling Time
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Processing Time: All orders (such as spice dispenser boxes and handheld frothers) are processed within 1 to 3 business days (excluding weekends and official holidays) after receiving your order confirmation email.
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You will receive a notification email containing your tracking information as soon as your order has been dispatched.
3. Delivery Estimates
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Standard Delivery Time: Estimated delivery takes between 7 to 15 business days, depending on your destination and local postal service efficiency.
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Please note that transit times may vary due to custom clearance, peak shopping seasons, or unexpected courier delays.
4. Order Tracking
Once your package is shipped, you will receive an email containing a tracking number and a link to trace your delivery status online in real time.
5. Address Accuracy & Undeliverable Packages
Please double-check your shipping address during checkout. STUMPBUSTERS GROUP LTD is not responsible for orders shipped to incorrect or incomplete addresses provided by the buyer. If a package is returned to us due to an incorrect address, shipping fees may apply to re-ship the item.