Privacy policy

PRIVACY POLICY

At STUMPBUSTERS GROUP LTD (accessible via 7vs8j6-cx.myshopify.com), we strictly protect your privacy and personal data. This Privacy Policy outlines how your personal information is collected, used, shared, and protected when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store or purchase products like our spice dispenser boxes or handheld milk frothers, we collect specific information about your device, your interaction with the site, and information necessary to process your purchases.

  • Device Information: Automatically collected through cookies, log files, web beacons, and tags. This includes your IP address, browser type, time zone, and how you interact with our website.

  • Order Information: When you make a purchase, we collect details including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How We Use Your Personal Information

We use your personal information to fulfill our services to you, which includes:

  • Processing payments and arranging shipping for your orders.

  • Communicating with you regarding order statuses, tracking updates, and customer service requests.

  • Screening our orders for potential risk or fraud.

  • Providing tailored product recommendations, marketing updates, or promotions (if you have opted in).

3. Sharing Your Personal Information

We do not sell, rent, or trade your personal data. We share your information only with third-party service providers that help us operate our store and deliver products to you:

  • Shopify: Powers our online store platform. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Logistics & Carriers: We share shipping details with our trusted postal and courier partners to ensure your order arrives safely at 3 Brook Estate, Monmouth, or your specified delivery address.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, or protect our rights.

4. Cookies and Tracking Technologies

Cookies are small data files placed on your device. We use cookies to enable site functionality, remember your shopping cart items, analyze traffic patterns, and optimize your overall shopping experience. You can control cookie preferences directly through your browser settings.

5. Data Retention & Your Rights

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Depending on your jurisdiction (such as GDPR in the UK/EU), you have rights regarding your personal data:

  • The right to access, correct, or request deletion of your personal data.

  • The right to opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].